Refund & Return Policy
Return and Refund Policy for Vape Distro Europe
Effective Date: 08/04/2024
Thank you for shopping at Vape Distro Europe. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 14 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To Be Eligible for a Return:
- The product must be unused and in the same condition that you received it.
- The product must be in the original packaging.
- The product needs to have the receipt or proof of purchase.
Return Process:
1. nitiate a Return: To initiate a return, please contact us with your order number and details about the product you would like to return. We will provide you with a return authorization and detailed instructions on how to send your product back to us.
2. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
3. Inspection: Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
4. Approval: If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Non-returnable Items:
Please note that certain items cannot be returned unless they are defective. These include:
- Opened or used vape products
Defective or Damaged Products:
If you receive a defective or damaged product, please contact us immediately at [contact information]. We will replace the product or provide a full refund. All claims for damaged or defective products must be submitted within 7 days after the product has been received.
Contact Us:
If you have any questions about our Return and Refund Policy, please contact us at:
Email: sales@vapedistroeurope.com
By purchasing from our store, you agree to our Return and Refund Policy.
Effective as of 08/04/2024
Effective Date: 08/04/2024
Thank you for shopping at Vape Distro Europe. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 14 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To Be Eligible for a Return:
- The product must be unused and in the same condition that you received it.
- The product must be in the original packaging.
- The product needs to have the receipt or proof of purchase.
Return Process:
1. nitiate a Return: To initiate a return, please contact us with your order number and details about the product you would like to return. We will provide you with a return authorization and detailed instructions on how to send your product back to us.
2. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
3. Inspection: Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
4. Approval: If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Non-returnable Items:
Please note that certain items cannot be returned unless they are defective. These include:
- Opened or used vape products
Defective or Damaged Products:
If you receive a defective or damaged product, please contact us immediately at [contact information]. We will replace the product or provide a full refund. All claims for damaged or defective products must be submitted within 7 days after the product has been received.
Contact Us:
If you have any questions about our Return and Refund Policy, please contact us at:
Email: sales@vapedistroeurope.com
By purchasing from our store, you agree to our Return and Refund Policy.
Effective as of 08/04/2024